Product guarantee policy and Shipping

Product quality is our highest priority at ELISABETH PHARMACON. Clinical studies are available for all CE certified kits. As manufacturing, testing, packaging and delivery are carried out under the EN ISO 13485:2003 quality system, we guarantee batch-to-batch consistency. All EliGene products are supplied with an Certificate of Analysis, summarizing the conditions and results of quality assurance tests.

EliGene diagnostic kits must be shipped frozen on dry ice, for short journeys kits can be shipped packed on blue ice. Freeze-thaw cycles lower the sensitivity of diagnostic kits. Diagnostic kits are packed in polystyrene boxes to protect them from thawing during shipment and laboratory work.